What services does Australia Post provide?

Australia Post provides a wide range of postal and related services to individuals, businesses, and organizations throughout Australia. Here are some of the key services offered by Australia Post

Domestic Mail Services

Australia Post handles the delivery of letters, documents, and small parcels within Australia. This includes regular mail, Priority Mail, and Express Post services.

International Mail Services

Australia Post offers international mail services for sending letters, documents, and parcels to destinations worldwide. This includes options like International Standard, Express Courier International, and Economy Air.

Parcel Services

Australia Post provides domestic and international parcel delivery services. This includes regular parcel post, express delivery options, and tracking services for added convenience and security.

Courier Services

Australia Post operates a courier division known as “StarTrack” that offers express courier and freight services for businesses and individuals.

PO Box and Mail Redirection

Australia Post allows customers to rent PO Boxes for receiving mail at specific post office locations. They also offer mail redirection services for temporarily or permanently redirecting mail to a different address.

Retail Services

Australia Post operates post offices and retail outlets where customers can access various services, such as purchasing stamps, packaging supplies, money orders, and other postal products.

Banking and Financial Services

Australia Post provides a range of banking and financial services, including money transfers, bill payments, currency exchange, and banking services through their partnership with Bank@Post.

Identity and Document Services

Australia Post offers services such as identity verification, document certification, and digital mailbox services for secure electronic communication.

Retail Merchandise

Australia Post retails a range of products including gift cards, stationery, packaging materials, collectibles, and prepaid travel cards.

E-commerce Solutions

Australia Post provides e-commerce solutions for businesses, including online payment processing, shipping integration, fulfillment services, and assistance with online selling and marketing.

Passport and Travel Services

Some Australia Post outlets provide passport application and renewal services, as well as travel-related services such as travel insurance and foreign currency exchange.

Postal Banking

Australia Post offers basic banking services, including deposit and withdrawal facilities, through their Bank@Post service.


These are some of the key services provided by Australia Post. The specific services available may vary based on location and individual requirements.


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